Action a Recommendation
When you click on View More button or Expand icon in the Inline Recommendation you will see the Recommendation popup where you can see the full details.
Warning
If you see a Details link instead of a View More button, this means there are no pending Recommendations for that Asset and no actions are available.
In the Recommendations popup you can see the full details of the Recommendation on the left hand side.
This will include information about;
| Title | Description |
|---|---|
| Recommendation Title | The name or title of the recommendation |
| Current Status | The present state of the recommendation. |
| Asset | Assets associated with the recommendation. Note that each associated action may not directly affect this Asset's Data Streams. |
| Created By | What process created the Recommendation, usually an Kelvin SmartApp™. |
| Description | Detailed explanation of the recommendation. |
| Mode | Indicates if the recommendation is in Open or Closed Loop mode. |
In the Advanced Info section;
| Title | Description |
|---|---|
| Created On | When the Recommendation was created. |
| Expires On | Only visible when Recommendation is not yet Accepted/Rejected.Date when the Recommendation will expire and be automatically Rejected. |
| Accepted On | Only visible when Recommendation has been Accepted. Date when the Recommendation was accepted, either automatically on Closed Loop or by Operations in Open Loop. |
| Version | The Application version of the Kelvin SmartApp™ that created this Recommendation. |
| ID | The unique ID for this Recommendation. This is useful for Developers for using Kelvin API to directly analyze the Recommendation's raw data programmatically. |
The middle column named Recommendation Actions shows all the actions that will be taken if the recommendation is accepted.
It is possible to have multiple actions in one Recommendation.
This will also give you information about the current setting when the Recommendation was created as well as the Recommended new setting.
The actions are not just limited to Control Changes but can also be one of the following;
Warning
Even if a Recommendation is accepted, this does not mean the Actions will also succeed. It just means the Actions are initiated.
There may be cases where a Recommendation is accepted and highlighted green, but the Control Change fails, for example due to Guardrail rule violation, and is highlighted Red.
- Control Changes
- Send Emails and Alerts (using Custom Actions)
- Custom Exporters
Advanced Info
For each action, you can see advanced details on the action itself.
For example this can be details of the Control Change process after it is initiated by the acceptance of the Recommendation.
Evidence are attachments to the recommendation that provide comprehensive information to Operations, enabling informed decision-making.
If evidence is attached, it may include one or more items in various formats, such as bar or line charts, dynacards, images and even IFrames to external websites.
You can add an unlimited amount of comments at any time to this Recommendation.
You do not need to Accept or Reject a Recommendation to add a comment.
Comments are very useful for;
- Sharing information between Operations or shifts about certain Recommendations
- As feedback to the Developer. The Developers can use the comments to determine how to improve the Kelvin SmartApps™ that produce the Recommendations.
To see or add comments, check on the right side of the popup.
